Experience the Freedom!

Call Now

1-877-880-7873

Mon-Fri 8am-5pm PST

PureSmoke Electronic Cigarettes Limited Warranty

Our PureSmoke Electronic Cigarette is engineered to exacting standards. It is warranted to be free from defects in materials and workmanship. Should your PureSmoke Electronic Cigarette exhibit any manufacturing defects, Pure Smoke, LLC (Pure Smoke) will replace it with new material.

1. Warranty Coverage

This warranty applies to the original purchaser ("Purchaser") of PureSmoke Electronic Cigarette (the "Product"). PureSmoke warrants that the Product will, at the time of delivery, meet or exceed PureSmoke's manufacturing standards and will be free from defects in material and workmanship. PureSmoke further warrants that the Product, when used, stored, maintained, inspected and replaced in accordance with PureSmoke's current published Product User Guide, will perform as reasonably required. In the event the product does not comply with this warranty, the liability of PureSmoke is limited to the replacement or payment provisions set forth in paragraph 4 below. Defects include non chargeable battery units and no vapor producing units. Minor surface-checking and end-checking in the Product and minor swelling or cupping in the Product does not qualify as defects.

2. Exclusions from Warranty Coverage

This express warranty provides a remedy only for non-conformities reported in accordance with paragraph 6(a) below. In addition, the PureSmoke eCig Product warranty does not provide a remedy for:

a. Non-conformities caused by:
(1) Alterations to the product;
(2) Acts of god, such as earthquake, tornado, flood or other similar severe weather or similar natural phenomena; or

b. Products that are not used, stored, maintained, inspected, and replaced according to PureSmoke's current published product user guide

3. Exclusion of Implied Warranties: No Other Express Warranties.

This warranty is the only warranty applicable to the product and excludes all other expressed or implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, or any warranties otherwise arising from a course of dealing or a usage of trade or advertising, except where such warranties arise under applicable consumer product warranty laws and cannot lawfully be disclaimed, in which event such warranties are limited to the shortest period permitted or required under applicable law. Some states or provinces may not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. NO OTHER WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF PURE SMOKE WITH RESPECT TO THE PRODUCT.

4. Remedies

This section provides for the sole remedy available to the owner from PureSmoke, for any nonconformity in the products. In the event of any nonconformity covered by this, or any implied warranty, PureSmoke, at its option will replace the nonconforming Product or pay the replacement cost.

5. Exclusion of Other Remedies

IN NO EVENT WILL PURESMOKE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCTS SUPPLIED INCLUDING, BUT NOT LIMITED TO, DAMAGE TO PROPERTY OR LOST PROFITS. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

6. Responsibility of Owner

a. Any Purchaser seeking remedies under this warranty must notify PureSmoke in writing within 90 days after discovering a possible non-conformity of the Product. This written notice should include the date the Product was purchased, and if known, the mill identity number imprinted on the Product.

b. It is the Purchaser's responsibility to establish the date of purchase. The Purchaser should do this by retaining any records which would tend to prove when the product was purchased such as purchase invoices and receipts.

c. Upon reasonable notice, the Purchaser must allow PureSmoke or its representatives or agents to enter the location in which the Product is stored to inspect such Product.

This warranty gives you specific legal rights, and you may also have other rights which vary in each state or province.

FOR FURTHER INFORMATION, CONTACT PureSmoke - The eCig Leader:
TOLL FREE: (877) 880-PURE (7873)

eMail PureSmoke Electronic Cigarettes: Warranty@PureSmokeOnline.com

Your Personal Details

  • / /
  • / /
  • What issues are you experiencing with your PureSmoke product?

Please Note: This Upgrade Program is effective for 90 days beginning March 15th 2012. Discount codes will be given on a per item basis and will not be applied to the entire order. Discount codes cannot be combined with any other offer. Limited to (1) Starter Kit upgrade and (2) Cartridge Pack upgrades per household. Proof of Purchase is requried. The Original PureSmoke Starter Kits must be in their original package and include the battery (1), usb charger (1), and atomizer (1). The Original PureSmoke Cartridge Packs must be in their original packaging and include at least (6) cartridges.

credit-cards

WARNING - THIS PRODUCT IS NOT AN AID FOR SMOKING CESSATION. THIS PRODUCT IN NO WAY INTENDS TO DIAGNOSE, TREAT, CURE, OR MITIGATE ANY DISEASE OR CONDITION. THIS PRODUCT HAS NOT YET BEEN APPROVED BY THE UNITED STATES FOOD AND DRUG ADMINISTRATION. THIS PRODUCT IN NO WAY CLAIMS TO ASSIST USER IN QUITTING OR LESSENING FREQUENCY OF SMOKING TRADITIONAL TOBACCO CIGARETTES. KEEP PRODUCT AND ITS COMPONENT PARTS OUT OF REACH OF CHILDREN. REFRAIN FROM USING THIS PRODUCT IF YOU ARE UNDER THE LEGAL SMOKING AGE IN YOUR STATE.